- Why does
my Signal Strength say “Low”?
- If
I have a ‘Low’ Signal, does that mean that my data
transfers are going to be slow?
- Do I
have to install the AEGIS client? Can’t I use the Wireless
Network Logins available through Windows XP/2000?
- The
Meetinghouse Client keeps going from Authenticated to Authenticating,
and I can’t get online.
- I have wireless
at home. Can I get online with my home wireless network?
- How
do I know if I have the most up-to-date versions of drivers for
my wireless card?
- The scan
button doesn’t light up when I double-click on my wireless
card in the AEGIS client.
- The
AEGIS Client says that it is authenticated, but I cannot get online.
- When I
installed the AEGIS client, it changed my Windows login screen.
How do I change this?
- After trying
to authenticate, the wireless card (in the AEGIS Client) says
Disconnected.
- I can get
online fine at school, but when I go home to my SBC/Yahoo DSL,
I can’t get online.
1.
Why does my Signal Strength say “Low”?
Wireless networking has been made simple in the most recent versions
of the Windows Operating System. With the “Wireless Zero Configuration”
utility built in, a user can do practically anything they would
like on a wireless network.
Signal Level:

Figure1: Low Signal

Figure 2: Good Signal
Often, with Windows XP and Windows 2000, a small screen will pop
up stating that your signal level has changed. These screens (similar
to those shown above) can show the following signal strengths: Excellent,
Very Good, Good, Low, Very Low.
We have found that often the signal levels are not 100% accurate.
When they are accurate (or as close as they can be), Windows provides
no other explanation to the signal strength other than the graphical
interface you can get by clicking on the Wireless Network Adapter
Icon (the two computers).

Figure 3: Status Screen
At this point, you are provided information about the signal strength
with only green and white bars (with no other correlation of bars
to signal strength). We feel that it is our duty to explain how
these signal levels (both bars and signal strength indicators) are
obtained.
Getting Technical
With wireless networking with 802.11b, your speed is determined
through calculations of the signal you are receiving, and the background
noise that is on that frequency at that time. When your signal reaches
a level that is within 10dBm of the background noise, your data
rates shift from 11Mbps to 5.5Mbps. At 8dBm from the noise level,
your data rates shift to 2 Mbps. Similarly, at 6dBm, the data rates
go down to 1Mbps (practically nothing in comparison). This difference
between the signal level and noise level is called the Signal-to-Noise
Ratio (SNR).

Figure 4: SNR
Likewise, there are certain SNR levels that Windows uses to determine
its signal strength declarations.
Windows Signal Level |
Signal to Noise Ratio |
Data Rates |
Excellent |
26 dBm and above |
11Mpbs |
Very Good |
25dBm to 21dBm |
11Mpbs |
Good |
20dBm to 16dBm |
11Mpbs
|
Low |
15dBm to 11dBm |
11Mpbs |
Very Low |
10dBm to 8dBm |
5.5Mbps |
Very Low |
8dBm to 6dBm |
2Mbps |
Very Low |
6 dBm and under |
1Mbps |
Figure 5: SNR equation table
Therefore, the SNR level shown in Figure
4, would have a reading of “Excellent” on the Windows
machine.
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2.
If I have a ‘Low’ Signal, does that mean that my data
transfers are going to be slow?
Our answer to that is a very definitive “It depends."
Signals vary for a multitude of of factors, including your distance
from the wireless signal, the noise in the background, the type
of obstructions in your way, etc. For instance, if you are a great
distance from the Access Point (the unit that your computer talks
to with the wireless signal), and there is a large crowd of people
in your way, your signal may be absorbed by the crowd. Thus, some
of the signal may not get to your computer, and the computer will
have to resend the information. This could cause some delay in the
data, resulting in a slower connection.
On the other hand, you could be in an open field, but far from
the Access Point. There would be little-to-no noise; perhaps you
can even almost see the Access Point. In this case, even though
your speed reads “Low,” it will most likely still be
11Mbps, because the computer doesn’t have to ask for the same
data repeatedly, and it can continue to download new data.
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3. Do
I have to install the AEGIS client? Can’t I use the Wireless
Network Logins available through Windows XP/2000?
Unfortunately, the logins built into your Windows Operating System
are not compatible with our system. We require that you either use
a Cisco Wireless Adapter (and the software bundled with it), or
the Meetinghouse AEGIS client (for use with other wireless cards.)
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4.
The Meetinghouse Client keeps going from Authenticated to Authenticating,
and I can’t get online.
This is due to an incorrect password. Please retype your username
and password and try again.
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5. I have wireless
at home. Can I get online with my home wireless network?
Follow these instructions:
- Open the AEGIS client
- Double-click your wireless card in the AEGIS window
- Click Scan
- If your wireless network shows up there
- select "Move to configured"
- If your wireless network does not show up:
- Enter "Home" in Network Profile
- Uncheck "associate with any available network"
- Enter the SSID for your home network in "Network
Name"
- Click the "Wep Management" tab
- Make sure nothing is checked [if you are not using
WEP at home]; if there are checkmarks remove them
- Hit Ok.
- Hit OK to exit the screen
- Hit the blue Restart button
- When the icon turns orange, you should be online.
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6.
How do I know if I have the most up-to-date versions of drivers
for my wireless card?
The only way to know this is to visit your wireless card manufacturer’s
website, which will list the most recent version.
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7. The scan
button doesn’t light up when I double-click on my wireless
card in the AEGIS client.
Make sure that your wireless card is turned on and working. If
it is, please make sure that you have the most recent drivers.
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8.
The AEGIS Client says that it is authenticated, but I cannot get
online.
Here are a couple of tips for troubleshooting this problem:
- Is the Authenticated sign going from “Authenticated”
[Green] to “Authenticating” [Yellow] every 3 seconds?
- Double-click on your wireless card in the AEGIS window
- Make sure that the username and password is typed correct,
making sure that the CAPS-LOCK button is not on
- Click OK
- Perform the following
- Open your Control Panel [Start-Settings-Control Panel, or
Start-Control Panel].
- Open Network and Dial-up connections.
- Right-click on your Wireless Connection.
- If “Remove from Bridge” is listed in the drop-down
menu (as seen below), click it.
- Restart your computer
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9. When
I installed the AEGIS client, it changed my Windows login screen.
How do I change this?
At this point, there is no way to change it back without un-installing
the AEGIS client. This is caused by the AEGIS client's ability to
pull information regarding the Windows login to use logging into
the wireless network.
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10.
After trying to authenticate, the wireless card (in the AEGIS Client)
says Disconnected.
This is because the Authentication Protocol is incorrect. To correct
this problem:
- Open the AEGIS Client
- Click the icon that looks like a Key
- Select your authentication profile.
(Please make sure Authentication Protocol reads “Generic
Token Card.”)
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11. I can
get online fine at school, but when I go home to my SBC/Yahoo DSL,
I can’t get online.
To correct this problem:
- At home, open the SBC Yahoo DSL Connection Manager
- Click Refresh
- Select Change Gateway.
You should now be online.
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